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1. How were the training course assignments for my position determined?

Each division has two staff members who contribute to the Department’s Training Advisory Committee (TAC). The TAC developed the course curriculum track using the Safety Training Matrix created by the Risk Management Department and the Essential Job Functions, and Performance Standards for each job classification.

2. Who should I contact for help with training questions?

Supervisors and employees should contact the Training Department Administrator.

3. Where can I find the Course Catalog?

View the Course Catalog.

4. How often do I need to take classes such as CPR and First Aid training?

Each of our course descriptions provide you with the frequency for which the topic is required to be completed. Classes such as CPR and First Aid training require you to periodically renew your training (every three years) on a frequent basis.

5. Why are we required to take skill assessments?

Skill assessments help you develop confidence in your proficiency with the new systems. They are also necessary to determine your readiness to use them.

6. How will trainees be notified of changes to courses for which they’re scheduled?

Updates to courses will be sent to trainees via e-mail.

7. Who should I contact if I have technical issues with the online courses?

Please follow your normal Help Desk support request process.