Corporate Policy & Management Operations

The Corporate Policy and Management Operations Division is responsible for managing the system of agency-wide policies, implementing programs which safeguard employees, patrons and the agency assets; and administering corporate programs which support the mission of the agency and best practices.

Division Functions


  • Communicates agency-wide guidance
  • Conducts management studies, research and analysis to promote public accountability, transparency, and workplace efficiency
  • Develops and administers workplace safety and risk management programs
  • Recommends and develops programs and standards for best practices, and preferred workplace initiatives
The Division houses 4 cross-functional teams:
  • Corporate Policy
  • Corporate Records and Archives
  • Management Operations and Internal Services
  • Risk Management and Workplace Safety